Jump to content

Prestashop 1.7 error 500 when try access to Backoffice


Recommended Posts

Hello community, I come here with a problem that I can not solve.

I have a prestashop in version 1.7 that I have moved to another server, it is worth mentioning that in the old server the prestashop is working well.

When I have migrated the prestashop to the new server, everything works well except when I want to enter the Backoffice, when I want to enter the Backoffice, simply leaves the page blank.

I have activated the debug mode, but it doesn't give me any error related to Backoffice, the interesting thing is that when the debug mode is activated, I can enter the Backoffice without problem.

The only thing I can see is that it gives me an error 500 but it doesn't tell me anything else.

I don't know if anyone can give me any idea of what might be happening in this case, thank you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...