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Back office not working


Himanshubishtt

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Prestashop 1.7.2 is not compliant with PHP 7.2, only PHP 7.1 maximum.

Prestashop 1.7.5 is compliant with PHP 7.2 maximum

Moreover if Prestashop is compliant, your modules can be too oldest to be compliant with PHP 7

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Thank you so much for this valuable information. So I changed my PHP version to normal which is 5.6.40. Now everything works fine.

But just for future reference if I want to change the PHP version to 7.1 on Ps 1.7.2, I can do it without any problem, right?

Regards,

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  • 1 year later...

Hello

my web host has forced php 7.3 and I can't change it. unfortunately I did not upgrade my prestashop and suddenly the backoffice no longer works. Is there a way to upgrade prestashop without having access to the backoffice / admin?

If not, do you have a solution for me?

thank you in advance

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There is not much you can do, beside ::) 

1.. Ask you hosting to create a full backup of your store (gzIp all the files) and the DB

2. Ask them if they provide you a  location here you can make upgrade (lower PHP ) and once it's done copy it back. 

Other option :

- change your host - one which do not care about their customers need - not worth to be kept. 

Cheers, 

 

Leo

 

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