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Can't save or add product on the backoffice


hchtiba
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Hello guys 

I try to make an update to correct the problems but unfortunately without success

IN THE LIST OF POINTS TO CHECK BEFORE UPDATE
I have an icon warning that says PrestaShop requirements are not satisfied. See details or ignore.
When i click to see details i have this message

Check your configuration
Required parameters: Please check the following error (s)

Some PrestaShop files are missing from your server. <br/> (/js/tools.js, /js/jquery/plugins/fancybox/jquery.fancybox.js)
Optional parameters: ok

In the hope that someone can  help

THANK YOU

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5 hours ago, hchtiba said:

Hello guys 

I try to make an update to correct the problems but unfortunately without success

IN THE LIST OF POINTS TO CHECK BEFORE UPDATE
I have an icon warning that says PrestaShop requirements are not satisfied. See details or ignore.
When i click to see details i have this message

Check your configuration
Required parameters: Please check the following error (s)

Some PrestaShop files are missing from your server. <br/> (/js/tools.js, /js/jquery/plugins/fancybox/jquery.fancybox.js)
Optional parameters: ok

In the hope that someone can  help

THANK YOU


Hi, Since some files are missing from your server, You can download a fresh prestashop package of version same as yours and then compare the files , Add the missing files to your server and try again.

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Thank you for your answers

I solved the problem, the problem was a js files that were moved from their original location it was a bit hard to be noticed

 

 

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