AntonC Posted April 22, 2019 Share Posted April 22, 2019 (edited) Hello! I have just installed Prestashop 1.7.5.1. I tried to disable/remove a module in Module Manager, however, I get the following error ("Error! Could not perform action disable for module undefined"). Does anyone know how to fix this issue? Thanks! Edited April 22, 2019 by AntonC (see edit history) Link to comment Share on other sites More sharing options...
OğuzN Posted May 9, 2019 Share Posted May 9, 2019 Hi, did you solve this problem? Link to comment Share on other sites More sharing options...
AntonC Posted May 9, 2019 Author Share Posted May 9, 2019 54 minutes ago, fxgrafik said: Hi, did you solve this problem? Unfortunately, no. Link to comment Share on other sites More sharing options...
Janett Posted May 9, 2019 Share Posted May 9, 2019 In most case, it’s a clear cache issue... due to concomitant access or IO quota reached or bad permissions etc Try to remove all files and folders in /var/cache/ Ensure all files are chmod 644 and all folders are chmod 755 on your FTP 2 Link to comment Share on other sites More sharing options...
Juampe Ruiz Posted July 16, 2019 Share Posted July 16, 2019 Not working when deleting /var/cache/* Link to comment Share on other sites More sharing options...
Janett Posted July 17, 2019 Share Posted July 17, 2019 14 hours ago, Juampe Ruiz said: Not working when deleting /var/cache/* You should take a look to php_error.log of your server to see what's wrong in your case. Link to comment Share on other sites More sharing options...
Juampe Ruiz Posted July 18, 2019 Share Posted July 18, 2019 On 7/17/2019 at 3:21 PM, Janett said: You should take a look to php_error.log of your server to see what's wrong in your case. Finally the error was solved when I update the PS version to the last version available, and remove all cache with backoffice option. Regards. Link to comment Share on other sites More sharing options...
leozhang84 Posted November 8, 2019 Share Posted November 8, 2019 some people didnt solve module undefined problem after delete file in cache. Pls notice the following setting backoffice/Advanced Parameter/Smarty/Template compilation - force compilation. Clear cache - Clear cache everytime something has been modified. Everything works fine now. Link to comment Share on other sites More sharing options...
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