Jump to content
carling geston

Error when trying to access module manager

Recommended Posts

hello every one

I have an issue with my prestashop 1.7.5.1 version.

After i tried to install a free whatsapp module, i couldn't access the module manager any more. It shows me a 500 internal server error. But all the others settings are working.

can some one help me figure out my problem?

thanks in advance.

Capture.thumb.JPG.9bcb540eb6c279346385e33c764d0dd5.JPG

Share this post


Link to post
Share on other sites
1 hour ago, carling geston said:

don't really know how to interpret the error messages 

Post it here and we will try to help :)

Share this post


Link to post
Share on other sites
hace 24 minutos, carling geston dijo:

here is the hole error code thanks in advance.

image.thumb.png.8604bdcfdd9fb7fc4b650241f48487ad.png

The image link is broken

Share this post


Link to post
Share on other sites

Here is the hole code. I splitted it into parts :

1)

image.thumb.png.f0b98e010070ce60a1e33909b2c68e23.png

 

2)

image.thumb.png.2397cde3d352d82e98cb174ba1be96ef.png

 

3)

image.thumb.png.1053345005a7663d173bf9cfa308d950.png

 

4)

image.thumb.png.e9bec147bfbb8fd48b76b00c8258b58b.png

5)

image.thumb.png.faff6af677aeda1aa65b45ad152dc2cd.png

6)

image.thumb.png.dc246e6e4aafac85d4491363972c9f2d.png

7)

image.thumb.png.9e7d1dfdaf10bec50c0aa7d8ea5c39c0.png

😎

image.thumb.png.3af3d7c54bb5815cec219cc488f82361.png

9)

image.thumb.png.131f26fcb6e753175a5a591911078c61.png

10)

image.thumb.png.c426fb4225f3206b9072b3f3256174d0.png

11)

image.thumb.png.5c43c616671358232690f847b690aee9.png

12)

image.thumb.png.af864bb921caaa7d8ad9c94635288fab.png

13)

image.thumb.png.dc1c3a105d36088bff20bf787876e257.png

14)

image.thumb.png.c947df4922eda98470ff479bca852a66.png

15)

image.thumb.png.86c02747159f38fb8b1e74b6c557cc09.png

16)

image.thumb.png.8ddaff41934ddfe1999347f86cbe16e4.png

 

image.png

image.png

Share this post


Link to post
Share on other sites
Posted (edited)

The error is caused by Module "cartnotifications" - try to reset/reinstall it. If this doesn't help deactivate it and ask the module developer for support.

If you are are unable to access module manager at the moment, rename the module's directory on your server to cartnotification_old to deactivate it.

Edited by JBW (see edit history)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More