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Je rencontre un problème de retour d'email comme celui ci depuis plus de 2 semaine voir +.

Les client(e)s reçoivent pourtant leur mail mais je reçois ce genre de mail à chaque étape de changement de commande ....


Auriez vous une idée du problème ? Merci


Bien cordialement




"Mail delivery failed: returning message to sender




This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:



    host gmail-smtp-in.l.google.com []

    SMTP error from remote mail server after end of data:

    550-5.7.1 [      12] Our system has detected that this message is

    550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail,

    550-5.7.1 this message has been blocked. Please visit

    550-5.7.1  https://support.google.com/mail/?p=UnsolicitedMessageError

    550 5.7.1  for more information. g1si5079780wmc.163 - gsmtp"

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Envoyer un email de test à l'adresse indiquée sur https://www.mail-tester.com/

Dans l'administration de Prestashop -> Paramètres avancés -> Email

Regardez le résultat du test

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