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Landario

[Solved] Problem: All orders in shop with free shipment

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Hello together,

where using prestashop 1.7.5.0 on our shop, actuall we're facing a problem with "free shipping".

No matter which article your selecting, it's always displayed with "free shipping (under special conditions)" in the shopping card. During the order process the amount of the shipment is displayed in the tab "shipping" with the right amount and the right carrier, but doesn't get added to the amount of the article. The amount of the order is than just the articels, that's the amount the customer pays. On the invoice the shipment is added to the amount, so we have a difference between the invoice amount and the real paid amount.

We're facing this issue since we installed our shop completly new on 1.7.5.0. I already didsabled all carriers and added a new carrier which has no free shipping, still displays free shipping in the basket and the overview of the order.

Where using Z.One Theme and EU Legal.

See the problem yourself at www.landario.de.

Did anyone see this issue before? Any ideas?

I found some problems which looked similar, but all advises there dind’t work.

Thanks for your help and time in advance!

 

Greetings,

Dominik

Edited by Landario
Problem solved (see edit history)

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Problem solved, our server ran with php 7.3, which seems to cause the issue, switching to 7.2 solved it.

 

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