Unable to change the images in the banners

[Saikat02]

Hi, 

I need to change the images in the banners but I am not able to. The way that I am trying to do this is - I go to the page builder option in Prestashop 1.7 and then click on the edit option in the banners. Now in there there is an option to change the image but it says the images has to be saved in "Put image folder in the image folder ROOT_SHOP_DIR/img/ " I do not know where to locate this particular folder to change the image. And when i click the select image option it gives me an error. 

Can anyone suggest a way forward please? I have attached images for your reference. 

 

Kind Regards,

Saikat.

[Rhobur]

First of all make sure you have the img directory in your PS root and it is writable by the webserver user.

If the above is true then enable the debug mode and note the error messages.