Ewa_ Posted April 3, 2019 Share Posted April 3, 2019 We bought a Facebook store module from mypresta.eu. The module is installed and works on the fb version of the computer while there is a problem on Facebook's mobile version. You can not see the shop tab at all. You can not tag a product in the post either. You can not select any of the products. We've sent request via mypresta (39563) but there is no answer from them. Link to comment Share on other sites More sharing options...
Soyons Solidaire Posted April 3, 2019 Share Posted April 3, 2019 (edited) Hi, contact him on his website ? Edited April 3, 2019 by TCHOUPI (see edit history) Link to comment Share on other sites More sharing options...
Ewa_ Posted April 3, 2019 Author Share Posted April 3, 2019 3 minutes ago, TCHOUPI said: Hi, contact him on his website ? I've tried already. On mypresta.eu support, facebook account. Still nothing. I've tagged vekia in this topic. Is there any other way to contact him here? He cannot receive messages. Link to comment Share on other sites More sharing options...
fjutt Posted April 24, 2019 Share Posted April 24, 2019 (edited) Hi, Has anybody had any luck contacting Vekia? I have not heard back on my emails and messages on mypresta.eu I hope he is ok and not sick or so? Regards, Frans Edited April 24, 2019 by fjutt (see edit history) Link to comment Share on other sites More sharing options...
fjutt Posted April 24, 2019 Share Posted April 24, 2019 On 4/3/2019 at 11:03 AM, Ewa_ said: I've tried already. On mypresta.eu support, facebook account. Still nothing. I've tagged vekia in this topic. Is there any other way to contact him here? He cannot receive messages. Ewa_ you had any luck contacting him? thanks Frans Link to comment Share on other sites More sharing options...
Skafander Posted October 24, 2019 Share Posted October 24, 2019 (edited) Just the same, bought Facebook module, but it were in version 2.3, while free test version were in 2.4 and I'm not able to use it, as only 2.4 were containing Facebook libraries, which 2.3 don't have. I received answer on 1 of my questions, but none of my concerns have been resolved. Strange... Also my purchase have been blocked, with status of "PayPal dispute", but I didn't used paypal for this payment Edited October 24, 2019 by Skafander (see edit history) Link to comment Share on other sites More sharing options...
ecommerce16 Posted October 24, 2019 Share Posted October 24, 2019 as far as i know facebook shop doesnt work on mobile. Its a restriction of facebook. Link to comment Share on other sites More sharing options...
Skafander Posted October 25, 2019 Share Posted October 25, 2019 My struggle is not connected with mobile version, but with the author of the module, he don't answer the questions from the customers. I'm worried, maybe something happened. Link to comment Share on other sites More sharing options...
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