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Klausen

[PS 1.6.1.10] Bug in the shipping services

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Posted (edited)

If the "Shipping service areas and costs" list is created you can not insert a new range below the first weighting range.

Example:
so far: 0.00 Kg - 4.00 Kg = 9.00 €
new span: 0.00 Kg - 2.00 Kg = 7.00 €
Error message: Spans overlap

Also not possible:
so far: 0.00 Kg - 4.00 Kg = 9.00 €
changed span to: 0.00 -2.00 Kg = 7.00 €
new span: 2.00 kg - 4.00 kg = 9.00 €
Error message:
TECHNICAL ERROR:
details:
Error thrown: [object object]
Text status: parsererror

And now all shipping spans and costs are deleted from the list !!! The list is empty and four hours of work for nothing - thank you.
There is also no way to export or import the list.

Edited by Klausen

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Hello Klausen,

could solve this problem? It happens the same to me. I am using the addon "DHL Geschäftskundenportal Connector".

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Unfortunately no, the bug persists.
Presta does not comment that and it would be a step in the right direction if the list were not completely erased by the bug. Therefore, the only option is to completely rebuild the shipping list ... very annoying, because a lot of work has been done in vain.

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Thank you for the answer. That means you delete the lists in "Shipping / Carrier" and made a new one?

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That´s right. An additional entry below the existing weight classes irrevocably destroys the table.
Delete the list and rebuild it with all entries.
If spreadsheet is larger, it is helpful to take a screenshot before. Because another problem is the lack of overview of this list. The weight row and the country column move with the scroll bars, so that at the end the corresponding references are no longer visible .

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