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Hi Forum,

We've been building our new website on the 1.7.4.2 default theme and we've run into a problem with Mail alerts.

Our old website, that run on 1.6.1.4 came with Mail alerts already pre-installed, however we can't find it for 1.7.4.2 .

We've tried to install the module from here - https://github.com/PrestaShop/mailalerts, but both releases come back as an invalid module Zip.

We'd appreciate some guidance on what we can do next.

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On 3/13/2019 at 10:04 AM, JBW said:

Your GIT link point to old 1.6. version - here is the 1.7 version:
https://github.com/PrestaShop/ps_emailalerts

You can find it in the module catalog as well:
image.thumb.png.899d03439e4c3049798a94ee76674995.png7.7

Hi, I couldn't install the file to prestashop 1.7.5.0....because prestashop says upload failed

Do you know another way to download the module? thank you

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Have you tried to install it from the catalog?

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I tried to install it by module>module manager and also uploaded by ftp, but I still don't see it in the module manager...

How can I install it from the catalog?

thank you

Edited by c.cristinziano (see edit history)

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Go to modules->module catalog and search e.g for alert:

grafik.thumb.png.be4124ac5d10c190e360711fa08da4ad.png

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16 minutes ago, JBW said:

Go to modules->module catalog and search e.g for alert:

grafik.thumb.png.be4124ac5d10c190e360711fa08da4ad.png

Thank you, now I found it

But do you know why when customers contact me by message, I don't receive emails also in my inbox?

 

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You mean via contact form? Check the modules settings:

grafik.png.5b7ff24efa664e8c5bcb9c76792bf746.png

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I am also creating email for my website but unable to get emails of clients while they are commenting that we are unable to send email to your account.


Received error "Email Sending Failed" 


How to fix this?

 

Thank you !!


Nick

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HELLO! The client does not receive notification when placing an order, we have installed an email alert, we have created a folder in Romanian language, it still does not receive :(

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