Jump to content

Stats does not show the real numbers

Recommended Posts

Hello, I have a Prestashop from a few months now but from the beginningI have problems with Stats (I instaled PS somewhere around 1.7.2 version). Both Stats section and the stats widgets on Dashboard are showing various numbers not related to the real life.

1. Stats section shows "no module installed" on the left side. I do not know how to solve it. Also take a look at the period selected and the number of orders. These numbers are different. I believe they should be the same or at least matching to the real life.



2. Now we are going to the Back Office - Dashboard section. The first widget is dashbord that shows 6 orders since the start of 2019 and today. The number is incorrect.



3. Scroll down below I have Recent orders widget and you can see there are more orders then the widget above shows and what Stats section is showing me.



I think these orders that are not counted are paid by PayPal. But this is just a wild guess. I just checked some of them. I do not know why I have "No module installed" info in Stats section. Can anyone know how to solve these issues? Currently I have Prestastop 1.7.5. All updates were performed with 1-click update module.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More