Pagina bianca in errore dopo conferma ordine di acquisto

[Piero]

Salve, utilizzo:

PrestaShop: 1.7.5.0

Informazioni sul server Linux #1 SMP Thu Dec 6 08:02:15 UTC 2018 x86_64

Versione software del server: Apache/2

Versione di PHP: 7.2.14

Limite di memoria: 128M

Tempo di esecuzione massimo: 30

Dimensione Max. dei file da caricare: 48M

non riesco a risolvere un problema: dopo la conferma dell'ordine di acquisto con obbligo di pagamento, col pagamento con Paypal tutto ok, col pagamento con bonifico bancario o in contrassegno, ottengo pagina bianca e in modalità debug, ottengo le seguenti pagine di errore:

(1/1) ContextErrorException Notice: Undefined index: modules_dir
in 18f852c9e3833501a5ff6350f0d40b3d837449b7_2.file.hotinfo.tpl.php line 25
at content_5c52f22498ac17_49924929(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123
at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114
at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216
at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232
at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116
at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 40
at SmartyDevTemplateCore->fetch()in Module.php line 2375
at ModuleCore->display('/home/ueqjwzri/domains/lirex.it/public_html/casa/modules/hotinfo/hotinfo.php', 'hotinfo.tpl')in hotinfo.php line 276
at hotinfo->hookheader(array('cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 5))in Hook.php line 966
at HookCore::coreCallHook(object(hotinfo), 'hookHeader', array('cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 5))in Hook.php line 355
at HookCore::callHookOn(object(hotinfo), 'displayHeader', array('cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 5))in Hook.php line 903
at HookCore::exec('displayHeader')in FrontController.php line 555
at FrontControllerCore->initContent()in OrderConfirmationController.php line 93
at OrderConfirmationControllerCore->initContent()in Controller.php line 281
at ControllerCore->run()in Dispatcher.php line 509
at DispatcherCore->dispatch()in index.php line 28

 

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(1/1) ContextErrorException Warning: escapeshellcmd() has been disabled for security reasons
in MailTransport.php line 259
at Swift_Transport_MailTransport->_isShellSafe('[email protected]')in MailTransport.php line 288
at Swift_Transport_MailTransport->_formatExtraParams('-f%s', '[email protected]')in MailTransport.php line 176
at Swift_Transport_MailTransport->send(object(Swift_Message), array())in Mailer.php line 85
at Swift_Mailer->send(object(Swift_Message))in Mail.php line 586
at MailCore::send(1, 'preparation', '[casalirex] Preparazione in corso', array('{lastname}' => 'Noto', '{firstname}' => 'Monica', '{id_order}' => '136', '{order_name}' => 'WTMXGBOZF', '{total_paid}' => '7,00 €', '{shop_logo}' => 'cid:[email protected]', '{shop_name}' => 'casalirex', '{shop_url}' => 'https://www.casa.lirex.it/', '{my_account_url}' => 'https://www.casa.lirex.it/account', '{guest_tracking_url}' => 'https://www.casa.lirex.it/tracciatura-ospite', '{history_url}' => 'https://www.casa.lirex.it/cronologia-ordini', '{color}' => '#db3484'), '[email protected]', 'Monica Noto', '[email protected]', 'casalirex', null, null, '/home/ueqjwzri/domains/lirex.it/public_html/casa/themes/classic//mails/', false, 1)in OrderHistory.php line 546
at OrderHistoryCore->sendEmail(object(Order), array())in OrderHistory.php line 468
at OrderHistoryCore->addWithemail(true, array())in PaymentModule.php line 747
at PaymentModuleCore->validateOrder(1017, '3', 7.0, 'Pagamento in contrassegno', null, array(), null, false, '3397e738a89a0155fe6bf3790145b550')in validation.php line 57
at Ps_CashondeliveryValidationModuleFrontController->postProcess()in Controller.php line 270
at ControllerCore->run()in Dispatcher.php line 509
at DispatcherCore->dispatch()in index.php line 28

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non so più cosa provare a fare per risolvere quesyto problema, per favore qualcino mi può dare un aiuto?

Grazie anticipatamente.

Piero.

 

 

[Haumea]

Guarda nel file hotinfo.tpl se c'è una variabile chiamata modules_dir.

[Piero]

Ciao, ho trovato la variabile modules_dir. in questa riga:

<link rel="stylesheet" href="<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['modules_dir']->value, ENT_QUOTES, 'UTF-8');?>

 

Cosa vuol dire?

Grazie.

[Haumea]

E' alla riga numero 25? Se si, sembra che la variabile sia indefinita. Potresti postare una o due righe sopra e sotto anche?

[Piero]

Si è alla riga 25, comunque tutto il file:

<?php
/* Smarty version 3.1.33, created on 2019-01-31 14:03:32
  from '/home/ueqjwzri/domains/lirex.it/public_html/casa/modules/hotinfo/hotinfo.tpl' */

/* @var Smarty_Internal_Template $_smarty_tpl */
if ($_smarty_tpl->_decodeProperties($_smarty_tpl, array (
  'version' => '3.1.33',
  'unifunc' => 'content_5c52f22498ac17_49924929',
  'has_nocache_code' => false,
  'file_dependency' =>
  array (
    '18f852c9e3833501a5ff6350f0d40b3d837449b7' =>
    array (
      0 => '/home/ueqjwzri/domains/lirex.it/public_html/casa/modules/hotinfo/hotinfo.tpl',
      1 => 1546217466,
      2 => 'file',
    ),
  ),
  'includes' =>
  array (
  ),
),false)) {
function content_5c52f22498ac17_49924929 (Smarty_Internal_Template $_smarty_tpl) {
?><!-- Block HOTINFO module -->
<link rel="stylesheet" href="<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['modules_dir']->value, ENT_QUOTES, 'UTF-8');?>
hotinfo/css/hotinfo.css"/>
<div class="hotinfo_top" align="center" style="text-align:center; background:#<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->bg_color, ENT_QUOTES, 'UTF-8');?>
; border-top:<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->br_size, ENT_QUOTES, 'UTF-8');?>
px solid #<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->br_color, ENT_QUOTES, 'UTF-8');?>
;">
    <table style="width:100%; height:<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->height, ENT_QUOTES, 'UTF-8');?>
px; text-align:center;"><td><?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->body, ENT_QUOTES, 'UTF-8');?>
</td></table>
</div>
<!-- /Block HOTINFO module --><?php }
}

 

[Haumea]

Prova a sostituire alla riga 25 dentro a <?php [...] fino a ?> con "/modules", in modo che la riga diventi <link rel="stylesheet" href="/modules/hotinfo/css/hotinfo.css"/>

[Piero]

Ho sostituito così nel file:

?><!-- Block HOTINFO module -->
<link rel="stylesheet" href="/modules/hotinfo/ css/hotinfo.css"/>
hotinfo/css/hotinfo.css"/>
<div class="hotinfo_top" align="center" style="text-align:center; background:#<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->bg_color, ENT_QUOTES, 'UTF-8');?>
; border-top:<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->br_size, ENT_QUOTES, 'UTF-8');?>
px solid #<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->br_color, ENT_QUOTES, 'UTF-8');?>
;">
    <table style="width:100%; height:<?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->height, ENT_QUOTES, 'UTF-8');?>
px; text-align:center;"><td><?php echo htmlspecialchars($_smarty_tpl->tpl_vars['array']->value->body, ENT_QUOTES, 'UTF-8');?>
</td></table>
</div>
<!-- /Block HOTINFO module --><?php }
}

 

e dopo la conferma dell'ordine ho di nuovo una pagina bianca con il seguente errore in modalità debug:

 

 

(1/1) ContextErrorException Notice: Undefined index: gaAnonymizeEnabled
in 7283dfbe5dd4f44ccb8e894c15d8d96146601370_2.file.ps_googleanalytics.tpl.php line 62
at content_5c52f184246011_70503667(object(SmartyDevTemplate))in smarty_template_resource_base.php line 123
at Smarty_Template_Resource_Base->getRenderedTemplateCode(object(SmartyDevTemplate))in smarty_template_compiled.php line 114
at Smarty_Template_Compiled->render(object(SmartyDevTemplate))in smarty_internal_template.php line 216
at Smarty_Internal_Template->render(false, 0)in smarty_internal_templatebase.php line 232
at Smarty_Internal_TemplateBase->_execute(object(SmartyDevTemplate), null, null, null, 0)in smarty_internal_templatebase.php line 116
at Smarty_Internal_TemplateBase->fetch(null, null, null, null, false, true, false)in SmartyDevTemplate.php line 40
at SmartyDevTemplateCore->fetch()in Module.php line 2375
at ModuleCore->display('/home/ueqjwzri/domains/lirex.it/public_html/casa/modules/ps_googleanalytics/ps_googleanalytics.php', 'ps_googleanalytics.tpl')in ps_googleanalytics.php line 330
at Ps_Googleanalytics->hookdisplayHeader(array('cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 16))in Hook.php line 966
at HookCore::coreCallHook(object(Ps_Googleanalytics), 'hookdisplayHeader', array('cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 16))in Hook.php line 351
at HookCore::callHookOn(object(Ps_Googleanalytics), 'displayHeader', array('cookie' => object(Cookie), 'cart' => object(Cart), 'altern' => 16))in Hook.php line 903
at HookCore::exec('displayHeader')in FrontController.php line 555
at FrontControllerCore->initContent()in OrderConfirmationController.php line 93
at OrderConfirmationControllerCore->initContent()in Controller.php line 281
at ControllerCore->run()in Dispatcher.php line 509
at DispatcherCore->dispatch()in index.php line 28

[Piero]

Alla ricerca della soluzione, ho provato a cancellare tutti i files e ricopiare quelli fatti come copia di sicurezza in passato e sicuramente funzionaanti in quel momento.

Ho provato così ed anche ripristinando vecchi backup del database, ma il problema è rimasto lo stesso!!

Quindi, tutto ciò non me lo so spiegare, cosa posso provare?

Grazie.

Edited March 5, 2019 by Piero (see edit history)