Jump to content
DHLX

White screen when trying to edit products

Recommended Posts

Hi All, 

posting to see if i can get any help before i go through raising a ticket/issue with prestashop technical help

the site i am working on has an issue when trying to edit any product in the backend, all anyone gets is a white screen

the categories etc work fine, and the fronted of the site works fine too

any thoughts would be gratefully appreciated

Kind regards

 

EDIT: to add the site is using Prestashop 1.7

Edited by DHLX
little update to info (see edit history)

Share this post


Link to post
Share on other sites

no issue with debug, just a general 501 error...

spoke to prestashop "support" they were no help and want paying to fix it.. 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More