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White screen when trying to edit products

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Hi All, 

posting to see if i can get any help before i go through raising a ticket/issue with prestashop technical help

the site i am working on has an issue when trying to edit any product in the backend, all anyone gets is a white screen

the categories etc work fine, and the fronted of the site works fine too

any thoughts would be gratefully appreciated

Kind regards


EDIT: to add the site is using Prestashop 1.7

Edited by DHLX
little update to info (see edit history)

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no issue with debug, just a general 501 error...

spoke to prestashop "support" they were no help and want paying to fix it.. 

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