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Prestashop 1.7.5 new install - after order white page, no email to customer


MichalCais

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Hello,

i just install prestashop 1.7.5 few days ago.

I tested to order something. When i comfirm order, just white page show. No email come with order detail.

At order menu when i want to change status order show this error.

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
 
At log show this.
 
Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart
 
Thank you for any help.
 

 

info_outline Informace o serveru

Linux #1 SMP Thu Jan 4 17:31:22 UTC 2018 x86_64

Apache

PHP: 7.1.3

memory: 128M

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Hi,

I also face this problem right now..

I had spend days googling trying to fix it but in vain. 

Somewhere said to set files permissions from 0777 to 0755 as this is a major security risk. Done that but still..problem remain.

at my case order completes successfully but client sees an server 500 error instead of  a "Thank you for your order" or something else..so he thinks that order was not send. But at back office everything are there.

You can see it for yourselves at www.birbilo.gr, also no e-mails send to customer..nothing

error_log

Edited by Smileweb
from cpanel log I got these.../public_html/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php (see edit history)
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1 hour ago, MichalCais said:

Salut,

désolé mais je ne peux pas, parce que mon fournisseur d’hébergement Web a désactivé putenv pour des raisons de sécurité. Alors est-ce une autre posibilité? Je vous remercie

Hi there can not do anything if you do not have access

Edited by Soyons zen (see edit history)
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On other place same forum they said that in order to work prestashop, recent versions, must be check and/or enable  php-intl extension as it is necessary for prestashop to work properly. 

As I am at Hostgator myself, they told me that this is not supported. Previous versions of PS works fine with them.

Plus, since prestashop becomes a nightmare day by day, version by version, I just say Adieu..

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