FeTy Posted February 8, 2019 Share Posted February 8, 2019 Hi, I've created a cart discount and when I test the discount in the shop cart, the discount I can enter it and the shop recognises it, but the total cart price is not reduced. I've been trying to solve it and searched the same issue in different forums but I didn't find a solution - the discount seems correct. Could someone help me, please? Link to comment Share on other sites More sharing options...
NemoPS Posted February 9, 2019 Share Posted February 9, 2019 Are you using a custom theme? If so have you tried the classic one to see if the same error occurs? Link to comment Share on other sites More sharing options...
FeTy Posted February 9, 2019 Author Share Posted February 9, 2019 Yes, I'm using a custom theme. I've tried with classic and the same error is happening Link to comment Share on other sites More sharing options...
FeTy Posted February 10, 2019 Author Share Posted February 10, 2019 Hi, after many time with tests I found what happens. It is a major bug of Prestashop 1.7.4 version. It only occurs with virtual products. For anyone in the same situation, you could visit https://github.com/PrestaShop/PrestaShop/issues/10264 for help and a trick to try solving the bug temporary. Link to comment Share on other sites More sharing options...
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