couple of glitches

[Old guy]

Hi y'all,

Having used Prestashop successfully some years ago I came back to start a new store. I downloaded the latest version and uploaded it to my server. However when I get to the database creation it sticks at 12%. I got the tech at Easyspace to check it out with the following result. Can anyone shed some light on this please?

Thanks for contacting Support Services regarding issues with presta shop site xxxxxxxxxxxxxx

On activating debugging Our Systems Administration team got the following error:

Shop not found
at line 419 in file classes/shop/Shop.php

414. // No shop found ... too bad, let's redirect to default shop
415. $default_shop = new Shop(Configuration::get('PS_SHOP_DEFAULT'));
416.
417. // Hmm there is something really bad in your Prestashop !
418. if (!Validate::isLoadedObject($default_shop)) {
419. throw new PrestaShopException('Shop not found');
420. }
421.
422. $params = $_GET;
423. unset($params['id_shop']);
424. $url = $default_shop->domain;

ShopCore::initialize - [line 119 - config/config.inc.php]
require - [line 27 - index.php] - [1 Arguments]


The only thing we can advise in this case is that you attempt a re-install of presta shop. You may want to check with the vendor first before proceeding with this. 

If you need any further assistance please either respond to this ticket or call us on +44 (0) 370 755 5066.

Kind regards,

John Adams
Systems Engineer
Iomart

Main: +44 (0) 3707 555 066. 

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[PrestaHeroes USA]

the above error message is post installation so I do not think it's relevant to your installation, i.e. it did not complete so accessing it would of course cause error.

When it fails you should stop there and reviw your apache error log, or ask your hosting provider.   Also you should up your php max execution time to 600 to be safe.