Jump to content

Strange behavior when adding to cart


Penge

Recommended Posts

Hello

I'm running Prestashop 1.7.4.3 with a 3rd part theme

What I am describing below happenes on some (most) of my products, not all.

I have a product with several combinations (sizes)   and have 5 pcs of each combination.   
When I add one item to the cart, the pop up window shows up but the content is ZERO.  No item and no price.
When I close the pop-up window the product page suddenly shows that there are not enough products.  
When I do a refresh of the page the message is removed.

I tried to increase the amount from 1 and up and as soon as I increase the amount the message telling that there are not enough products shows up.

At admin I see the correct amount of products (5 pcs of each)

I don't run advanced stock.

Has anyone seen this problem before ?

 

Petter

 

Link to comment
Share on other sites

always:

enable debug mode see if php error/warning happens

also, use chrome dev tools to review error console for the .js errors....if you are unsure how to use chrome dev tools learn more here:

https://developers.google.com/web/tools/chrome-devtools/open

a shop manager may not be able to solve info from debug tools but if they can at least .doc the issue then community or your developer can solve.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...