strange behavior after site moving

[rnervi]

prestashop version 1.7.4.2

copied db and all files (ftp) to a new hoster.

browser cache emtptied

changed configuration, of course.

Login to BO is working.

Some BO functions are not working. with a blank page OR a 500 error as:

- configure shop preferences (all block)

 - modules

- advanced parameters.

all other ones alre working fine. FO is working fine.

The only trace of error we can have- we cannot cfg system - is :

 

[Sat Dec 29 17:13:19.036999 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Trying to get property 'value' of non-object in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037008 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Undefined index: css59 in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037017 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Trying to get property 'value' of non-object in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037026 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Undefined index: css59 in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037034 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Trying to get property 'value' of non-object in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037043 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Undefined index: css59 in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037052 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Trying to get property 'value' of non-object in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037061 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Undefined index: css59 in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52
[Sat Dec 29 17:13:19.037069 2018] [fcgid:warn] [pid 11712] [client 87.2.217.221:57704] mod_fcgid: stderr: PHP Notice:  Trying to get property 'value' of non-object in /var/www/clients/client3/web274/web/var/cache/prod/smarty/compile/layouts_layout_left_column_tpl/f2/cb/38/f2cb3881bb64874aaa5788d8f1c951048e0700ad_2.file.stylesheets.tpl.php on line 52

Any clues as to try solve this ? ty

 

[musicmaster]

You should open those cache files and look at the content at the mentioned line number. And then you should find the same line in the original template file and look what goes wrong.

[PrestaHeroes USA]

enabel ps debug mode from performance page

recreate blank/500 page to get underlying php error

[rnervi]

cannot enable modes as admin page does not open

[ecommerce16]

you can do that by ftp or cpanel/directadmin

1. Connect to server via FTP or via hosting cpanel. Open your PrestaShop installation directory, navigate to config directory and open defines.inc.phpfile.
2. Find the following code (line 29 approximately): define( '_PS_MODE_DEV_' , false);
3. Edit the code: define( '_PS_MODE_DEV_' , true);
4. Save the changes and refresh the site.

[rnervi]

Oh gosh ! now it works.... in part

FO is not working and shows error while BO is working

will investigate on it at least we have some clues now

ty

Edited December 30, 2018 by rnervi (see edit history)

[musicmaster]

Try deleting .htaccess

[rnervi]

done. no changes. now Im trying on another hosts...

[rnervi]

solved using the "backup and restore" module ($). worked like a charm

[nailandlash]

On 2/19/2019 at 1:22 PM, rnervi said:

solved using the "backup and restore" module ($). worked like a charm

Hi! I have exact problem, which of the backup modules you used, could you please share with me? Thanks

[rnervi]

Backup & restore

is payment one, cannot share !

I can send the restore php file.

analyze it and 99% you find what it does

restore - Copia.php