Jump to content

HESK (Help Desk) integration module


Recommended Posts

Hi guys, somebody tried or know some module for Prestashop like HESK?

It's a simple help desk with tickets and questions. It's clean and easy to use. Very usefull to use as a support or help desk to your shop.

I see that the 1.4 version PS have the livezilla, but it's not the same. I don't want a chat channel in my store.

I think it's not so difficult to modify the hesk to do a module, but it's a lot of work.

Any solution?


Thanks all,

Marcos Issler

Share this post


Link to post
Share on other sites
  • 2 months later...

I too would be interested in a module to offer a built in helpdesk solution into prestashop. I currently use hesk for all contact on the website but if a customer sends a message from within their account it still comes through to our email rather than our helpdesk and ideally I would like all contacts to go through our helpdesk so it can be tracked on what replies were made

Share this post


Link to post
Share on other sites
  • 1 year later...
Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More