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Prestashop 1.7 Fatal error: Allowed memory size


maxipeli
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Hi!

  It is my first time with Prestashop 1.7. I have been working a lot (6 years) with 1.6 version.

  I have installed the version 1.7.5.0 and imported around 600 categories and 6336 products in one language and without combinations. After this importation I am getting these error everytime I try to access to a product in backoffice:  

Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 53248 bytes) in /var/www/vhosts/macrotelecom.com/precialia.com/vendor/icanboogie/cldr/lib/FileProvider.php on line 69

Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 65536 bytes) in /var/www/vhosts/macrotelecom.com/precialia.com/vendor/symfony/symfony/src/Symfony/Component/Debug/Exception/FatalErrorException.php on line 82

Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 159744 bytes) in Unknown on line 0

Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 65536 bytes) in /var/www/vhosts/macrotelecom.com/precialia.com/vendor/symfony/symfony/src/Symfony/Component/HttpFoundation/Session/Storage/Proxy/SessionHandlerProxy.php on line 51

   My hosting provider has increase the memory limit to 1024MB, I think it is too much, but I am still getting the error. 

   In Prestashop 1.6, I have some shops with more products, and I don't have any problem, so it is possible it is a bug? or Prestashop 1.7 is not optimize for large catalogue?

   Thank you very much for your help in advance.

 

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  • 4 months later...

I got the exact problem now, 4 months later and with v1.7.5.1 - and my hosting refer to this thread. He also increased the memory limit to 1024mb, but the issue persists. 

Please advise.

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Too much categories... There are a real problem of memory consumption with shop who have a lot of categories.

Problem seem to be located in src/Adapter/Category/CategoryDataProvider.php and Core dependancies. Probably in Category::getNestedCategories() or too much data to process in Form component.

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18 hours ago, Janett said:

Too much categories... There are a real problem of memory consumption with shop who have a lot of categories.

Problem seem to be located in src/Adapter/Category/CategoryDataProvider.php and Core dependancies. Probably in Category::getNestedCategories() or too much data to process in Form component.

I made a ticket on github regarding this also, and the staff forwarded it to this ticket: https://github.com/PrestaShop/PrestaShop/issues/9809#issuecomment-486703844

It seems to be a very big issue with Prestashop, that they don't really can handle. They do in fact urge people to join the developer team to solve it... 

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