PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect.

[magicball]

Hello, i got this huge problem in my installation:

PHP Warning: file_exists() [function.file-exists]: open_basedir restriction in effect.

File(/home/user/public_html/modules//index.php/index.php.php) is not within the allowed path(s):

(/home/user/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/user/public_html/classes/Tools.php on line 988

ALL i can see is a double slash after module and
a directory index.php (sounds wierd) with a .php.php file (sounds crazy)

If someone can help me i’d be very glad,

what shall i do pratically speaking as i’m not a great programmer to fix this mess?

Thanks a lot in advance.

[Priesta]

Hi,

i have the "same problem" when i try to upgrade from 1.4.1 to 1.4.2.5 via install.php.
-> Any solutions?

Best regards,
priesta

[jpramv]

I'm having the same problem of u both. But I have a guess, where did u install ur site, I mean, I did no in the main folder... What u think ?

Tks.

[Priesta]

My solution was:
i forgot to copy the folder "cache/cachefs/" before i update via install.php

[jpramv]

I really appreciate your help, but copy to where, from where ? Tks

[Priesta]

Check this help file...
http://www.prestashop.com/download/PrestaShop-Reference_Guide-Updating_PrestaShop-110530b-en.pdf