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Shipping rules not working


SimonTheBeekeeper

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We have certain products we are not allowed to ship internationally so they do not have international shipping as an option:

998423149_APIBIOXAL.jpg.ffb5b41b6e8ed1b4035e4969509199b9.jpg

when you try and purchase that product on it's own to, no shipping options are available:

shippingmethod.jpg.2b4ad95bd23242410564c999df893838.jpg

However, when you now add a product that is allowed to be shipped internationally, the order will go through:

shippingallowed.jpg.96017f3e5fd9ec7a39f113b0eec11f1d.jpg

This resulted in the order being splitting into 2 separate orders on the back end of prestashop, with the wrong amounts so it looked like the customer underpaid.

prestashoporders.thumb.jpg.2f9b6a1825c427d978f2c1de33f73d05.jpg

 

Any idea what I am supposed to be as I have a lot of products I do not ship internationally due to postage or licensing restrictions?

 

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