Access to dashboard page very long

[Mary26]

Hello,

For several days access to the Dashboard page is very long (several minutes). The number of online visitors and active baskets is always seen at 0.

The rest of the soundtrack seems to work well.

I switched to debug mode. and when I reload the page I have several error messages.

Thanks you for your help

[PrestaShopDatabaseException]

MySQL server has gone away

SELECT `id_module` FROM `ps_module` WHERE `name` = "paypal" LIMIT 1
at line 639 in file classes/db/Db.php

 

634. 			WebserviceRequest::getInstance()->setError(500, '[SQL Error] '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);
635. 		}
636. 		elseif (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))
637. 		{
638. 			if ($sql)
639. 				throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');
640. 			throw new PrestaShopDatabaseException($this->getMsgError());
641. 		}
642. 	}
643. 
644. 	/**

• DbCore->displayError - [line 333 - classes/db/Db.php] - [1 Arguments]
• DbCore->query - [line 551 - classes/db/Db.php] - [1 Arguments]
• DbCore->getRow - [line 576 - classes/db/Db.php] - [2 Arguments]
• DbCore->getValue - [line 2291 - classes/module/Module.php] - [1 Arguments]
• ModuleCore::getModuleIdByName - [line 1981 - classes/module/Module.php] - [1 Arguments]
• ModuleCore::isInstalled - [line 132 - modules/paypal/paypal.php] - [1 Arguments]
• PayPal->__construct - [line 1044 - classes/module/Module.php]
• ModuleCore::getInstanceByName - [line 492 - classes/Hook.php] - [1 Arguments]
• HookCore::exec - [line 2438 - classes/controller/AdminController.php] - [2 Arguments]
• AdminControllerCore->init - [line 163 - classes/controller/Controller.php]
• ControllerCore->run - [line 374 - classes/Dispatcher.php]
• DispatcherCore->dispatch - [line 54 - admin/index.php]

 

 

 

 

 

[PrestaHeroes USA]

see if this free module helps,  also remove or disable the gamification module