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Email when message on new order


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Hi folks !

Is there a way to send an email when a customer add a message in a new order ?

Maybe it is possible to add programmatically one line when a new order is created but I'm pretty new with prestashop and I don't know where a new order is created.

Can someone help me ? Thank you all ! :)

Edited by JuliusB (see edit history)
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