kentishembroidery Posted November 28, 2018 Share Posted November 28, 2018 (edited) I have tried Friendly urls in SEO&URLS turning on and off. When viewing the product in the back end I can see the image, but once I go to edit the product, it's blank. When viewing the product on the front end, there is no image. URL for mini image in product list in the back end it Screenshots below and original image to be uploaded. Can anyone please advise me. Thank you in advance. Edited November 28, 2018 by kentishembroidery Added product image. (see edit history) Link to comment Share on other sites More sharing options...
kentishembroidery Posted November 29, 2018 Author Share Posted November 29, 2018 Can someone please help me with this! Link to comment Share on other sites More sharing options...
sumsel Posted December 2, 2018 Share Posted December 2, 2018 I can only give the hints that you probably already know. You already did friendly URL's, off, save, on, save. Probably also cleared cache, force compliation of templates, rebuild search index? Is this a fresh install, and do other fresh installs on the same server behave the same? PHP version issue? Server compatibility? Link to comment Share on other sites More sharing options...
annomahaknife Posted January 2, 2019 Share Posted January 2, 2019 I am currently having the same issue. Did you get it figured out? Link to comment Share on other sites More sharing options...
Crezzur.com Posted January 2, 2019 Share Posted January 2, 2019 Design > Image Settings > Regenerate thumbnails Link to comment Share on other sites More sharing options...
amccurdy Posted June 8, 2019 Share Posted June 8, 2019 This issue hounded me for days after I upgraded a client's site from 1.6.16 to 1.7...what ever it was, and product images didn't show on the site or in the product lists in the back office. The migration tool I used had a small bug which caused a failure of the migration from the old ps_image_shop table to the new one. I had to migrate this table's contents manually, and the images still didn't show. It was then I noticed the old ps_image_shop table has it's columns in this order: id_image id_shop cover id_product The new ps_image_shop table has the id_product column first, ie: id_product id_image id_shop cover I reimported the data in this correct order, and BAMM, the product images appeared instantly! Link to comment Share on other sites More sharing options...
GreatWebDeveloper Posted May 19, 2020 Share Posted May 19, 2020 Here are the steps Check below table ps_configuration and inside that you have the below PS_SHOP_DOMAIN (It should be just yourdomain.com) PS_SHOP_DOMAIN_SSL (It should be just yourdomain.com) Then Checl the Shop URL Table and it should be your domain (It should be just yourdomain.com) Do not add www or http, https once its checked Please in the admin, under Settings>>> Traffic & SEO goto Setup URL and enable NO option there, it should look like red color NO. Clear the cache from Advance parameter and it will work. Link to comment Share on other sites More sharing options...
garrypark Posted June 20, 2020 Share Posted June 20, 2020 I had a slash after my SSL domain name .............. co.uk/ Removed / and ok now Link to comment Share on other sites More sharing options...
Rizzzle Posted July 30, 2021 Share Posted July 30, 2021 This has just started happening with me from nowhere. Any ideas? 1.7.4.4 Link to comment Share on other sites More sharing options...
Shabab Posted July 30, 2021 Share Posted July 30, 2021 4 minutes ago, Rizzzle said: This has just started happening with me from nowhere. Any ideas? 1.7.4.4 Hi, Regenerate images and after that regenerate .htaccess Link to comment Share on other sites More sharing options...
Rizzzle Posted August 1, 2021 Share Posted August 1, 2021 On 7/30/2021 at 12:16 PM, uzishabab said: Hi, Regenerate images and after that regenerate .htaccess Hi, Thank you for the reply. I really appreciate it. The site is huge so regnerating the thumbnails brings the server (4GB VPS) to a standstill, so I cannot do this. I have tried regenerating .htaccess on it's own but with no luck. Any ideas? Thanks Link to comment Share on other sites More sharing options...
Nickz Posted August 1, 2021 Share Posted August 1, 2021 14 minutes ago, Rizzzle said: The site is huge You might need more RAM if the site is so huge. Mostlikely your DB is not at optimum. When you follow the path are the images where they should be? Link to comment Share on other sites More sharing options...
Shabab Posted August 2, 2021 Share Posted August 2, 2021 10 hours ago, Rizzzle said: Hi, Thank you for the reply. I really appreciate it. The site is huge so regnerating the thumbnails brings the server (4GB VPS) to a standstill, so I cannot do this. I have tried regenerating .htaccess on it's own but with no luck. Any ideas? Thanks Hi, disable friendly urls and check images are showing or not ? Link to comment Share on other sites More sharing options...
Rizzzle Posted August 2, 2021 Share Posted August 2, 2021 6 hours ago, uzishabab said: Hi, disable friendly urls and check images are showing or not ? Hello, I have just tried. Problem still exists with friendly urls disabled. My issue is with adding NEW images. All previous images are there, I just can't add any new images. I've made no modifications I can think of to the server. Previously has been working fine for years. Thank you for replying to me. If you help me fix this I will be so grateful beyond words. Link to comment Share on other sites More sharing options...
SmartDataSoft Posted August 2, 2021 Share Posted August 2, 2021 Hello, @Rizzzle Some time file add or upload made problem due to hosting file node limit cross or disk space. Can you check your hosting this value is ok. Link to comment Share on other sites More sharing options...
Rizzzle Posted August 2, 2021 Share Posted August 2, 2021 16 hours ago, Nickz said: You might need more RAM if the site is so huge. Mostlikely your DB is not at optimum. When you follow the path are the images where they should be? The previous images are all correct. It is any NEW images I cannot add. So uo until 1 week ago we could add more products and product images, now we cannot, but the product images from one week ago are still there, like we have run out of space, yet I can see we have many GBs storage left. I have cloned the website onto a a lower spec different VPS and it does not have this problem, so must be the server? Though our current server is supposed to be adequate for one Prestashop website: 4GB RAM, 75GB SSD, quad core processor. There is around 1000 products with many combinations and different product images. What do you think? Thank you so much for replying. Link to comment Share on other sites More sharing options...
Rizzzle Posted August 2, 2021 Share Posted August 2, 2021 30 minutes ago, SmartDataSoft said: Hello, @Rizzzle Some time file add or upload made problem due to hosting file node limit cross or disk space. Can you check your hosting this value is ok. Thank you for your reply, i've just sent them an email. Let's see what they say. Link to comment Share on other sites More sharing options...
Nickz Posted August 2, 2021 Share Posted August 2, 2021 12 hours ago, Rizzzle said: I've made no modifications I can think of to the server. Previously has been working fine for years. Is it a VPS, a Dedicated server or shared Hosting? Latest will update their php version and out source the oldest ones. Link to comment Share on other sites More sharing options...
Rizzzle Posted August 2, 2021 Share Posted August 2, 2021 On 8/1/2021 at 7:53 PM, Nickz said: You might need more RAM if the site is so huge. Mostlikely your DB is not at optimum. When you follow the path are the images where they should be? Hi Nickz, It's a VPS. Running a fairly old version of MySQL. PHP is 7.3 4GB RAM and 75GB HD. I'm thinking this is a time to move webhost. Link to comment Share on other sites More sharing options...
Nickz Posted August 3, 2021 Share Posted August 3, 2021 (edited) 14 hours ago, Rizzzle said: I'm thinking this is a time to move webhost. It could be the old mysql version. For an update look to contabo. Edited August 3, 2021 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
Rynraf Posted August 30, 2021 Share Posted August 30, 2021 Maybe someone (like me) needs another solution. None of the above helped me. What happend in my case and maybe in others too? In my fresh PS 1.7.7 installation in backoffice menu: Design > Image Settings I did not have defined "image settings" - thumbnails dimensions (like small_default, medium_default etc.). I don't know why, because I didn't remove it. List of defined photo thumbnails dimensions was empty. I just defined them, like should be by default, and after that (also at this screen, a little below) I regenerate thumbnails. That's all Works! cart_default / 125 px / 125 px small_default / 98 px / 98 px medium_default / 452 px / 452 px home_default / 250 px / 250 px large_default / 800 px / 800 px category_default / 141 px / 180 px stores_default / 170 px / 115 px The same issue as described at this topic and I copied my answer, because when I was looking for an answer I visted this two topics and noone described solution like I needed. Regards! Link to comment Share on other sites More sharing options...
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