dziakuzis Posted November 26, 2018 Share Posted November 26, 2018 Hi, i just installed prestashop 1.7.4.4 and in the back office when i click any link or refresh i always get logout, front office seems works fine and after refresh not drop products cart. any suggestions? Link to comment Share on other sites More sharing options...
Haumea Posted November 26, 2018 Share Posted November 26, 2018 It's a problem with cookies. Try remove cookies manually from the browser and it should fix the problem. Link to comment Share on other sites More sharing options...
dziakuzis Posted November 26, 2018 Author Share Posted November 26, 2018 i have cleared browser cookies, now it's working for some time and let a little bit more navigate back office, but then again logout, any more ideas what to fix? Link to comment Share on other sites More sharing options...
sumsel Posted November 30, 2018 Share Posted November 30, 2018 (edited) I have this problem now too. Very suddenly. Prestashop 1.7.4.3 (didn't know 1.7.4.4 was out yet, should update while I'm at it). I remember having this problem also in the past in PS 1.6 when I had an unstable internet connection where my provider would change IP's often. Same may very well apply now. There was a setting for it which would allow the connection to be retained, advanced preferences -> administration -> check cookie's IP -> Uncheck this one. Right now it seems difficult to even get there, I might try to find that switch in the database?.. Edited November 30, 2018 by sumsel (see edit history) Link to comment Share on other sites More sharing options...
sumsel Posted November 30, 2018 Share Posted November 30, 2018 Table: (prefix_)configuration Name: PS_COOKIE_CHECKIP Value from 1 to 0 to uncheck the box Seems like this one solved it for me, for now. Link to comment Share on other sites More sharing options...
dziakuzis Posted December 3, 2018 Author Share Posted December 3, 2018 this one worked " advanced preferences -> administration -> check cookie's IP -> Uncheck this one". thank you, problem solved. Link to comment Share on other sites More sharing options...
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