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I got an error message during installation.


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I don't know why, but I don't see the writing section, so I write it here.
There was a sudden error of 500 in a well-used account.
So, I started to reset my account and reinstall the Preshop.
But every time I get the same error message as the picture.
The hosting company says it is a software problem.
Have you ever had the same problem?
The server is MariaDB 10.2.9.
 
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