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Prestashop 1.7.4 Dashboard stats stopped recording data


zarslandok

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I am using prestshop 1.7.4.4, my dashboard stats stopped recording website traffic data. I can't see any online visitors or the amount of visitors. Active shopping cart, customers& newsletters are working though. That might be due to google analytics but I am not sure. Any help?

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  • 4 weeks later...
  • 1 month later...

Hi,

I have a similar problem :

I have numbers of visits and visitors   per period ( increasing day by day) but graph reports zero visits and zero visitors for every period

It is so from the beginning (about 3- 4 months ago)

prestashop 1.7.3.3

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  • 3 weeks later...

Since updating to 1.7 it's never displayed online visitors for me.

Have tried so many things to correct it as well as purchasing modules but no luck.

 

If I understand correctly it has something to do with the 2 google related modules that used to exist with 1.6 but one of them vanished for 1.7

it's a known issue apparently but likely something we will have to pay for to correct with prestashops new ' charge for all removed features ' mentality with 1.7

 

 

 

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  • 1 month later...
On 2/3/2019 at 2:04 PM, Statuesque said:

Since updating to 1.7 it's never displayed online visitors for me.

Have tried so many things to correct it as well as purchasing modules but no luck.

 

If I understand correctly it has something to do with the 2 google related modules that used to exist with 1.6 but one of them vanished for 1.7

it's a known issue apparently but likely something we will have to pay for to correct with prestashops new ' charge for all removed features ' mentality with 1.7

 

 

 

I am also having the same problem and I am using the latest prestashop version 1.7.5.1.

what do you mean by "something we will have to pay"? Is it by buy a module or paying and experience prestashop developers? Thanks

 

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