kostarides Posted November 12, 2018 Share Posted November 12, 2018 (edited) Hi friends By mistake i have added a new product but with out name or photo. and now i can not delete this product because is not in the products catalog, although is in my shop.. how can i delete this ghost product? please help and advise Thank you in advance Vasilios Edited November 12, 2018 by kostarides edit (see edit history) Link to comment Share on other sites More sharing options...
kostarides Posted November 12, 2018 Author Share Posted November 12, 2018 25 minutes ago, mdekker said: It is not actually in your shop? Have you tried to clear the cache? Hi thank you for your reply I've tried to clear cache in prestashop/advanced parameters/performance..but the result is the same..still getting this ghost product in shop.. but not in back office.. Link to comment Share on other sites More sharing options...
kostarides Posted November 12, 2018 Author Share Posted November 12, 2018 i can enter by cpanel to my prestashop files , is this helpful? Link to comment Share on other sites More sharing options...
kostarides Posted November 12, 2018 Author Share Posted November 12, 2018 this is what i see.. Link to comment Share on other sites More sharing options...
kostarides Posted November 12, 2018 Author Share Posted November 12, 2018 i think i've found it probably is the number 36 product ..should i delete it? Link to comment Share on other sites More sharing options...
kostarides Posted November 12, 2018 Author Share Posted November 12, 2018 done..and worked fine.. thank you so much.. Link to comment Share on other sites More sharing options...
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