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Text box for additional info in checkout above shipping methods not working


aiste

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Hello, I really need help!!

I have tried everything I could find on the internet to solve and find more information, but nothing. 

The thing is, thay custumers write info in the text box under shipping merhods but I cant it find aywhere. I need to know what did the cutomer wrote but there is no section in the order.

 

Hope anyone can help

Screenshot_20181105-234548_Samsung Internet.jpg

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4 minutes ago, JBW said:

Which version are you using? In 1.7. I receive this as an extra message in customer service which is linked and visible in the order in backoffice too.

Forgot to mention, yes, Im using 1.7 version, but I do not receive  the message as an extra message in customer service. Also, I can't see the message in the backoffice. It's like it does'nt even exist. Made an order by myself to see where the message will be visible, but still can't find it nowhere.

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