rb10 Posted November 5, 2018 Share Posted November 5, 2018 Hi, in my prestashop version 1.7.4.2 not have a button and form in image product for delete image. I have always reload all admin folder files, but problem persist, do u have any solution? thanks Link to comment Share on other sites More sharing options...
JBW Posted November 5, 2018 Share Posted November 5, 2018 Clicking on the image should open a new menu on the right side with options to set the description and deletion button. If this does not appear when you click the image can you check in you browsers console if there are any javascript errors? 1 Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 5, 2018 Share Posted November 5, 2018 make sure images folder is 755 and underlying files 644. and follow advice from JBW as well. Link to comment Share on other sites More sharing options...
rb10 Posted November 5, 2018 Author Share Posted November 5, 2018 58 minutes ago, JBW said: Clicking on the image should open a new menu on the right side with options to set the description and deletion button. If this does not appear when you click the image can you check in you browsers console if there are any javascript errors? when i click on image appear blank without any content inside Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 5, 2018 Share Posted November 5, 2018 Just now, rb10 said: when i click on image appear blank without any content inside enable PrestaShop debug mode, search if you are not sure how. then the blank screen should have error message. Link to comment Share on other sites More sharing options...
rb10 Posted November 5, 2018 Author Share Posted November 5, 2018 18 minutes ago, El Patron said: assicurati che la cartella delle immagini sia 755 e i file sottostanti 644. e segui anche i consigli di JBW. hi, thanks for your reply IMG folder has set 755 , can u explain what is JBW ? Link to comment Share on other sites More sharing options...
rb10 Posted November 5, 2018 Author Share Posted November 5, 2018 3 minutes ago, El Patron said: abilita la modalità di debug di PrestaShop, cerca se non sei sicuro di come. quindi lo schermo vuoto dovrebbe avere un messaggio di errore. here the screen of debug mode Link to comment Share on other sites More sharing options...
PrestaHeroes USA Posted November 5, 2018 Share Posted November 5, 2018 6 minutes ago, rb10 said: here the screen of debug mode that is enough for me to debug, could you debug with that info? enable debug mode to see if we can get better info. you may need to post in job section so someone can actually look at issue. Link to comment Share on other sites More sharing options...
rb10 Posted November 5, 2018 Author Share Posted November 5, 2018 2 minutes ago, El Patron said: that is enough for me to debug, could you debug with that info? enable debug mode to see if we can get better info. you may need to post in job section so someone can actually look at issue. this is error just click event Link to comment Share on other sites More sharing options...
rb10 Posted November 6, 2018 Author Share Posted November 6, 2018 hi, have u check this error? Link to comment Share on other sites More sharing options...
JBW Posted November 6, 2018 Share Posted November 6, 2018 Sorry, I don't know where this error is coming from. Do you have any modules or overrides installed that could cause it? Try to deactive the non-presta modules and overides at "Advanced Parameters->Performance" and see if the error is still occuring. Link to comment Share on other sites More sharing options...
rb10 Posted November 6, 2018 Author Share Posted November 6, 2018 these are messages that have : php.CRITICAL: Uncaught Exception: Could not load type "form": class does not exist. {"exception":"[object] (Symfony\\Component\\Form\\Exception\\InvalidArgumentException(code: 0): Could not load type \"form\": class does not exist. at /home/public_html/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php:86)"} [] request.CRITICAL: Uncaught PHP Exception Symfony\Component\Form\Exception\InvalidArgumentException: "Could not load type "form": class does not exist." at /home/public_html/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php line 86 {"exception":"[object] (Symfony\\Component\\Form\\Exception\\InvalidArgumentException(code: 0): Could not load type \"form\": class does not exist. at /home/public_html/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php:86)"} [] thanks Link to comment Share on other sites More sharing options...
magnuna1979 Posted November 22, 2018 Share Posted November 22, 2018 Hello rb10! Were you able to find a solution? I have the exact same problem! Thank you very much! Link to comment Share on other sites More sharing options...
JBW Posted November 22, 2018 Share Posted November 22, 2018 Can you click on "Show Trace"? Link to comment Share on other sites More sharing options...
choclove Posted February 28, 2019 Share Posted February 28, 2019 (edited) Hello. Had a nightmare with this issue.. this is a Prestashop 1.7.5.0 fatal bug, the only reason why this isn't exploding is because there aren't many shops moving to 1.7.5.0 Anyway, 1.7.5.1 seems to correct this. If upgrade is not an option, just replace the following folders with the ones from 1.7.5.1: /public_html/src/PrestaShopBundle/Controller/Admin /public_html/src/PrestaShopBundle/Resources/views/Admin Also, after you replace folders the image editing form seems to work only when DEBUG is active. Edited February 28, 2019 by choclove (see edit history) 1 Link to comment Share on other sites More sharing options...
chris.panxhi Posted April 30, 2019 Share Posted April 30, 2019 On 2/28/2019 at 11:49 AM, choclove said: Hello. Had a nightmare with this issue.. this is a Prestashop 1.7.5.0 fatal bug, the only reason why this isn't exploding is because there aren't many shops moving to 1.7.5.0 Anyway, 1.7.5.1 seems to correct this. If upgrade is not an option, just replace the following folders with the ones from 1.7.5.1: /public_html/src/PrestaShopBundle/Controller/Admin /public_html/src/PrestaShopBundle/Resources/views/Admin Also, after you replace folders the image editing form seems to work only when DEBUG is active. Thank you very much! it works! :) Link to comment Share on other sites More sharing options...
samcristoper Posted July 28, 2019 Share Posted July 28, 2019 tengo un problema igual lo desarrollo amplia mente en el foro de ayuda Si alguien puede ayudarme a solucionar el problema quedo agradecido Link to comment Share on other sites More sharing options...
Luigi Massa Posted September 13, 2019 Share Posted September 13, 2019 please, read the issue on Github https://github.com/PrestaShop/PrestaShop/issues/15153 regards Link to comment Share on other sites More sharing options...
[email protected] Posted October 29, 2019 Share Posted October 29, 2019 The same problem Can anyone give me a solution of that? I have the same problem. Images in product settings could not be removed and img options are not displayed. How to fix that? I have Prestashop 1.7.6.1 . I cant make changes in product images. Only which I can is to delete product and add it again. screen product https://prnt.sc/ppnrk3 debug token: https://www.butiktest.hekko24.pl//fyxmrlznlsjlkivm/index.php/_profiler/31ea40?_token=ShlxDvDumvhPzaDY6qFN_kqY1ah2X2twskK_ePJfFTE please help what to do Link to comment Share on other sites More sharing options...
Prestapepe Posted November 21, 2019 Share Posted November 21, 2019 Same problem here with presta 1.7.6.1 Cant delete image... Just create a new porduct and upload new images. Not solved in here.. On 9/13/2019 at 10:38 AM, Luigi Massa said: please, read the issue on Github https://github.com/PrestaShop/PrestaShop/issues/15153 regards Any solutions? Link to comment Share on other sites More sharing options...
Prestapepe Posted March 30, 2020 Share Posted March 30, 2020 Thanks!! Link to comment Share on other sites More sharing options...
Barbarlas Posted April 1, 2020 Share Posted April 1, 2020 Hi all, The solution is to add these lines in htaccess: <RequireAny> Require method DELETE GET POST PUT OPTIONS </RequireAny> Should fix the error! Link to comment Share on other sites More sharing options...
anreig Posted May 20, 2020 Share Posted May 20, 2020 Hello. I have PS 1.7.6.1 multistore activated, when I try to remove a prodcut image it "works fine" aparently, I select image, then click on remove, yes and save the product, I go to product list, edit same product and removed image still on it. I see on DB table ps_image and for this product has the removed register, anybody knows how can I solve this problem? Thanks in advance for your help. Link to comment Share on other sites More sharing options...
Prestapepe Posted May 24, 2020 Share Posted May 24, 2020 (edited) I found that many of my problems where related to my hosting, siteground Cpanel "supercache" -> memcached tab. Edited May 24, 2020 by Prestapepe (see edit history) Link to comment Share on other sites More sharing options...
shikotak Posted August 17, 2020 Share Posted August 17, 2020 The same problem. Is there any solution for that? Link to comment Share on other sites More sharing options...
Sergio CUBIZEN Posted September 2, 2020 Share Posted September 2, 2020 Hello!! Any solution?? Link to comment Share on other sites More sharing options...
shikotak Posted September 12, 2020 Share Posted September 12, 2020 I can find a solution. In my shop it happens because I use multi store feature. If you use multi store choose all stores and then delete the image. Link to comment Share on other sites More sharing options...
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