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rb10

Product image not possible to delete

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Hi, in my prestashop version 1.7.4.2 not have a button and form in image product for delete image.

I have always reload all admin folder files, but problem persist, do u have any solution?

 

thanks

Cattura.JPG

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Clicking on the image should open a new menu on the right side with options to set the description and deletion button. If this does not appear when you click the image can you check in you browsers console if there are any javascript errors?

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make sure images folder is 755 and underlying files 644.  and follow advice from JBW as well.

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58 minutes ago, JBW said:

Clicking on the image should open a new menu on the right side with options to set the description and deletion button. If this does not appear when you click the image can you check in you browsers console if there are any javascript errors?

 

when i click on image appear blank without any content inside

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Just now, rb10 said:

 

when i click on image appear blank without any content inside

 

enable PrestaShop debug mode, search if you are not sure how.

then the blank screen should have error message.

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18 minutes ago, El Patron said:

assicurati che la cartella delle immagini sia 755 e i file sottostanti 644. e segui anche i consigli di JBW.

 

hi, thanks for your reply IMG folder has set 755 , can u explain what is JBW ?

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3 minutes ago, El Patron said:

 

abilita la modalità di debug di PrestaShop, cerca se non sei sicuro di come.

quindi lo schermo vuoto dovrebbe avere un messaggio di errore.

 

here the screen of debug mode

 

2018-11-05_16h08_32.png

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6 minutes ago, rb10 said:

 

here the screen of debug mode

 

2018-11-05_16h08_32.png

 

that is enough for me to debug,  could you debug with that info?

enable debug mode to see if we can get better info.  you may need to post in job section so someone can actually look at  issue.

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2 minutes ago, El Patron said:

 

that is enough for me to debug,  could you debug with that info?

enable debug mode to see if we can get better info.  you may need to post in job section so someone can actually look at  issue.

 

this is error just click event

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Sorry, I don't know where this error is coming from. Do you have any modules or overrides installed that could cause it? Try to deactive the non-presta modules and overides at "Advanced Parameters->Performance" and see if the error is still occuring.

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these are messages that have : 

 

php.CRITICAL: Uncaught Exception: Could not load type "form": class does not exist. {"exception":"[object] (Symfony\\Component\\Form\\Exception\\InvalidArgumentException(code: 0): Could not load type \"form\": class does not exist. at /home/public_html/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php:86)"} []


request.CRITICAL: Uncaught PHP Exception Symfony\Component\Form\Exception\InvalidArgumentException: "Could not load type "form": class does not exist." at /home/public_html/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php line 86 {"exception":"[object] (Symfony\\Component\\Form\\Exception\\InvalidArgumentException(code: 0): Could not load type \"form\": class does not exist. at /home/public_html/vendor/symfony/symfony/src/Symfony/Component/Form/FormRegistry.php:86)"} []

 

thanks

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Hello. Had a nightmare with this issue.. this is a Prestashop 1.7.5.0 fatal bug, the only reason why this isn't exploding is because there aren't many shops moving to 1.7.5.0

Anyway, 1.7.5.1 seems to correct this. If upgrade is not an option, just replace the following folders with the ones from 1.7.5.1:

/public_html/src/PrestaShopBundle/Controller/Admin

/public_html/src/PrestaShopBundle/Resources/views/Admin

Also, after you replace folders the image editing form seems to work only when DEBUG is active.

Edited by choclove (see edit history)
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On 2/28/2019 at 11:49 AM, choclove said:

Hello. Had a nightmare with this issue.. this is a Prestashop 1.7.5.0 fatal bug, the only reason why this isn't exploding is because there aren't many shops moving to 1.7.5.0

Anyway, 1.7.5.1 seems to correct this. If upgrade is not an option, just replace the following folders with the ones from 1.7.5.1:

/public_html/src/PrestaShopBundle/Controller/Admin

/public_html/src/PrestaShopBundle/Resources/views/Admin

Also, after you replace folders the image editing form seems to work only when DEBUG is active.

Thank you very much! it works! :)

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tengo un problema igual   lo desarrollo amplia mente en el foro de ayuda 

Si alguien puede ayudarme a solucionar el problema  quedo agradecido 

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