Guest Posted October 30, 2018 Share Posted October 30, 2018 (edited) Prestashop 1.6 Two questions 1) If a customer uses the contact form to initiate contact, and we reply to it, there is a hyerlink in the message for them to click and go to the message thread online - fabulous. BUT if we initiate that contact via the back office order page there is no link. is there a way of adding that link in? 2) Customers can add attachments, but if we reply in the back office we cannot add attachments. Is there a way of adding attachments? Edited November 1, 2018 by Guest (see edit history) Link to comment Share on other sites More sharing options...
Guest Posted November 1, 2018 Share Posted November 1, 2018 Any ideas? Link to comment Share on other sites More sharing options...
Guest Posted November 14, 2018 Share Posted November 14, 2018 Anyone? Link to comment Share on other sites More sharing options...
Guest Posted November 14, 2018 Share Posted November 14, 2018 1 hour ago, ndiaga said: I think you can do it but it's not secure. So can you expand on your answer and explain how to do it?? Link to comment Share on other sites More sharing options...
Guest Posted November 15, 2018 Share Posted November 15, 2018 I am looking for solutions, not vague ideas. If I was a programmer I would have done it already! Thanks anyway Link to comment Share on other sites More sharing options...
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