Viral.w3nuts Posted October 30, 2018 Share Posted October 30, 2018 (edited) Hi everyone I have missing variables when using a new email template. I have not changed any core code for this email template. Is anyone can help me on this ? Edited October 31, 2018 by Viral.w3nuts (see edit history) Link to comment Share on other sites More sharing options...
Rolige Posted November 2, 2018 Share Posted November 2, 2018 Try disabling the override files and clearing all the cache to validate if the problem is related to this. Or if you have changed some core file, try revert it. Regards! Link to comment Share on other sites More sharing options...
MichaelEZ Posted July 26, 2019 Share Posted July 26, 2019 We have exatly same problem, nothing seems to help.. tried this but doesnt not solve problem any ideas? We are runnin 1.7.4.2 Link to comment Share on other sites More sharing options...
kdmonk1 Posted April 7, 2020 Share Posted April 7, 2020 I am late on this response but it looks like when a customer inputs an email address in caps (ie: [email protected]) then the mail file sends out with no values. Review this thread. Link to comment Share on other sites More sharing options...
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