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Prestashop 1.7.4.x - Missing email variables values when using order_conf as new email template


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Try disabling the override files and clearing all the cache to validate if the problem is related to this. Or if you have changed some core file, try revert it.

 

Regards!

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  • 8 months later...
  • 8 months later...

I am late on this response but it looks like when a customer inputs an email address in caps (ie: JOHN_DOE@GMAIL.COM) then the mail file sends out with no values. Review this thread.

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