Cannot login - blank site returned

[spil]

Hi

Strange thing, but when I try to access my login page that has been working for years it only returns a blank site. No messages nothing, just a plain white site.

Have cleared cache and everything that I can but still no access to login to admin account.

What more to do than clearing cache and cookies.

And I will NOT make a new shop site since this site at least has been working for years also the login even if no orders ever have been placed.

[musicmaster]

With blank page or error 500: enable development mode.

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

[spil]

Nothing of that. When I try to access the admin login page, it is only blank = white.

I cannot login at all.

[PrestaHeroes USA]

2 hours ago, spil said:

Nothing of that. When I try to access the admin login page, it is only blank = white.

I cannot login at all.

 

4 hours ago, musicmaster said:

With blank page or error 500: enable development mode.

https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/

 

follow musicmasters advice.  Normally PS Debug = disabled.  Whenever you receive a 'blank screen' you want to find he underlying error.  This is accomplished 2 ways, 1) above, enable debug mode or 2) check you hosting error log, contact your hosting if you cannot find.

happy selling