Impossible to add product in Cart

[carrabsg]

Hello everybody,

I'm a newbie in Prestashop. I nearly finished everything but I have a big problem since 3 days.

I'm not able to add a product in the cart.

I tried to install the new version of prestashop but there were too many bugs. I came back thus to the previous version.

Maybe the problem come from that. I have a message in the debug mode, i'm not sure if it is useful (see attached).

 

Could you please tell me what to do to solve the problem?

Thank you very much

G. C

1.7.2.4 Prestashop

Website : https://acquadijerusalem.com/en/

 

 

 

 

 

[PrestaHeroes USA]

very difficult to debug but yea I have same issue.

try this (process of elimination)

go to performance page....

disable overrides

retest

if still issue

disable 3rd party module

restest

 

if disabling either or both solves the issue then you have issue with 3rd party module and/or override by 3rd party module.

 

let us know results....you did nice job on that shop!  I'm impressed.

[carrabsg]

Hello El Patron,

Thank you for your response. I tried what you told me but without success.

Do you have any idee ?

Thanks

[PrestaHeroes USA]

15 hours ago, carrabsg said:

Hello El Patron,

Thank you for your response. I tried what you told me but without success.

Do you have any idee ?

Thanks

 

Hi, post in job section to get some PS young gun to take a  look at what you are trying to do.  for me I would need at min. ftp access or you can look at one of my old modules written for 1.4 that is avail for 1.6/1.7

https://www.prestaheroes.com/en-us/prestashop-geo-localization-solutions/prestashop-multistore-multishop-pro

[Carrabs]

Hello, 

I solved the issue:)

The geolocalisation was deleting the product from the cart. 

Thank you for your time

[PrestaHeroes USA]

2 minutes ago, Carrabs said:

Hello, 

I solved the issue:)

The geolocalisation was deleting the product from the cart. 

Thank you for your time

 

wow!  I've never heard of that happening.....