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"MySQL server has gone away" on Payment > Preferences


ndrouard

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Hi,

 

My client has a bug since I transfered his Prestashop 1.7.3.0  to 1and1.

In the  administration on tab payment  > preferences : it is very long to load and fishish with blank page.

I activated the debug mode, and here is what I have :

screenshot-error.png.7ece3323f8b2d1a6b2c625e10a0d15aa.png

 

I followed the files but can't understand the bug. I'm noob with 1.7.

Thanks for help.

Edited by ndrouard (see edit history)
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