[Solved] {shipping_number} empty template in_transit email

[Eusebio100]

Hi, {shipping_number}  appears empty in intrasit email,

how to fix it?

thank.

Edited September 12, 2018 by Eusebio100 (see edit history)

[Knowband Plugins]

I have checked the default email template (including in_transit but I don't think there is any {shipping_number} variable. 

Kindly confirm if you have added this variable manually?

 

[Eusebio100]

hace 2 horas, Knowband Plugins dijo:

Revisé la plantilla de correo electrónico predeterminada (incluyendo in_transit pero no creo que haya ninguna variable {shipping_number}). 

Por favor, confirme si ha agregado esta variable manualmente?

 

yes, this included in mi template in_transit. I have also reviewed AdminOrdersController and this is what I have:

  $templateVars = array(
                            '{followup}' => str_replace('@', $order->shipping_number, $carrier->url),
                            '{firstname}' => $customer->firstname,
                            '{lastname}' => $customer->lastname,
                            '{id_order}' => $order->id,
                            '{shipping_number}' => $order->shipping_number,
                            '{order_name}' => $order->getUniqReference()
                        );

even so in in_transit appears {shipping_number} as is.

[Knowband Plugins]

 

I have checked the same at my end & its printing correctly. Not sure what's the reason for the same.  

Can you please check if there is any override of this controller in override folder?

 

[Eusebio100]

hace 33 minutos, Knowband Plugins dijo:

 

I have checked the same at my end & its printing correctly. Not sure what's the reason for the same.  

Can you please check if there is any override of this controller in override folder?

 

I do not have any override that could affect, my prestashop is 1.6.1.20 in case is helpful.

[Eusebio100]

I found the solution, I had to declare the variable in classes / order / OrderHistory.
Thanks for your time.