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1 click upgrade "update" >> error 500 on backend


dtgmaze

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Hi, 

After updating the  "1 click upgrade" module the following issue occurs on the backend.
Frontend is working normally.

Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

I have enabled debug mode and get the following message.
Check the screenshot!

This happens when I update the module from v4.0.0 arrow_forward v4.1.0

Also when I try to delete the module the same thing happens.

So now I cannot upgrade or remove the module "1 click upgrade"

Knipsel.PNG

 

For now I reverted back to a backup, but I need to be able to upgrade in the future.
Who can help?

Edited by dtgmaze (see edit history)
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1 minute ago, Rolige said:

Hello,

In the upgrade is very recommended to enable the options to disable non native modules and override files, otherwise, if you have errors there you could have troubles in the process.

 

Regards!

I am not updating prestashop ! I am only updating the module "1 click upgrade"

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Hi there, 

 

Who can help me further!

The solution for as for I can find on https://github.com/PrestaShop/PrestaShop/issues/9516 

This solution works, but what does it break? 

Removing the /modules/ps_facetedsearch/vendor folder stops the eror 500 and I can login to  backend again!

 

like @VictorVSa said, to solve the problem we can also remove or rename the folder:
/modules/ps_facetedsearch/vendor

I checked again and he’s right, this folder and others was not there before this bug, as you can see on this screenshot:

bug 1click ps_facetedsearch

I have further pinpointed it to /httpdocs/modules/ps_facetedsearch/vendor/symfony/yaml
renaming the yaml , brings up the backend again.

BUT IS THIS SAFE ????

Edited by dtgmaze (see edit history)
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  • 2 years later...

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