Jump to content

clients don't receive email confirmation


Recommended Posts

Hello,

I'm on 1.7, after setting my store i have made a migration to another server.

since I changed the server, when a client make a new order or when i change the state of the order (payment pending, etc...) no email is sent.

Instead i have an error saying that there was an error and the email couldn't be sent to the client.

 

I have tried with the php default option (nothing is working)

I have tried with my own smtp settings, i can receive the mail test but automatic orders emails still don't work

 

As i'm receiving the test email with my settings, i assume the problem came from the migration and some files might be corrupted.

I have read somewhere that this is kind of a security measure to avoid spam but to be honest i don't know what to do.

 

So if you have any idea what to do i would really appreciate. (i use the french language in my store, which could be why emails don't work (templates, etc...)

 

Thanks you

Boris

 

Can anyone 

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...