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Invoice Logo has No Color


HAIRWEBSHOP
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Hello,

Our invoice logo has no color, we have tried to upload it in .jpg and .png format. (No, it is not the printer options or even the printer itself, the products on the invoice are displayed in color.)

We use the latest Prestashop 1.6.1.20, how do we solve this? Thanks

Edited by HAIRWEBSHOP (see edit history)

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In the backoffice you can upload your logo in the place you are used to do this. Normally you upload just 1 logo and its adapted to the rest (mail, invoice etc.) But you can also upload a specific logo for invoice or mail. Maybe accidently in that place a black/white logo has been  uploaded?

logoinv.png

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Maybe change the PostScript version of your printer? Some printers allow you to change the level in the advanced settings. if you don't it will only embed grayscale imagery.

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