JerseyG Posted August 15, 2018 Share Posted August 15, 2018 Hi I have upgraded my shop using the one click upgrade, from 1.5.2 to 1.6.1. Mostly this has been successful as I have also upgraded the operating system it sits on. One problem that I would like to cure is a duplicate entry for "On Backorder" in statuses. This (I think) is causing duplicate back end emails of out of stock products. Any help on removing either the original (or new) status would be appreciated. Thanks in advance. Geoff Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 15, 2018 Share Posted August 15, 2018 Hi, Any issue in deleting order status manually from the backend (admin)? Go into admin panel & then go Orders -> Statues to delete the duplicate status. Link to comment Share on other sites More sharing options...
JerseyG Posted August 15, 2018 Author Share Posted August 15, 2018 Hi Thanks for your prompt reply. There is no option to delete on this line. G Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 15, 2018 Share Posted August 15, 2018 Okay. In that case, edit the order status & uncheck the "Send an email" option & check if it fixes your problem OR not? Link to comment Share on other sites More sharing options...
JerseyG Posted August 15, 2018 Author Share Posted August 15, 2018 I believe the module below controls mail flow, not the status settings. Link to comment Share on other sites More sharing options...
JerseyG Posted August 16, 2018 Author Share Posted August 16, 2018 Hi. After trawling the web I see that this is an unsolvable problem unless one alters the database manually. I am going to live with this problem for now as by the sound of it even if I built a new shop I would bring back the error when importing data. Sad to see this occur when following the upgrade path. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now