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Cd'scount Module By Common Services is not workoing and not able to get support

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We are not able to export products to Cdiscount.We have not received enough support since we bought the module. 
Common Services support team wants some screen-shots at the end of the day , even if we send the login information to you.
Because of this it takes time to solve the problems.
When we export products to Cdiscount, we are getting an error saying that there is no product to send. 
The settings  the updates are checked many times.

At the last mail, support team says that folder permissions are not correct. Common Services Amazon module is running at same server at same site and do not have any problem.
All folder permissons are 777 and module is able to create files as you can see the attached zip file.

The module has been purchased for about 1 month and we spent hours as a team to solve the problem by ourself.If we work some we will code a new module for Cdiscount.

Now we update all modules- themes and Prestashop to the latest version and getting same error.

We are still keeping send screenshots for 10 days. 

We paid but not getting any service or support.


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Yes the problem was about the modified product table. Thansk for your support


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