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Prestashop 1.7.3.2 issue on changing product combination image


iupaem
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Hello,

I have Prestashop 1.7.3.2 version installed but I have an issue regarding product combination images. 

Basically, let's say I have a product with two combinations. The default combination is loaded, each combination has an image assigned, but when I change the combination, it changes the combination, price and the rest of details excepting the image. 

The only way it works is when I click on the non-default combination image and then click on the default combination. In this situation, the image changes to the default one. 

What can be the issue? It is a bug from Prestashop? I created new products, new attributes, enabled/disabled friendly URL, changed the format of the "Route to products" field, having no errors in the console.

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  • 3 years later...
On 8/4/2018 at 8:29 PM, iupaem said:

Hello,

I have Prestashop 1.7.3.2 version installed but I have an issue regarding product combination images. 

Basically, let's say I have a product with two combinations. The default combination is loaded, each combination has an image assigned, but when I change the combination, it changes the combination, price and the rest of details excepting the image. 

The only way it works is when I click on the non-default combination image and then click on the default combination. In this situation, the image changes to the default one. 

What can be the issue? It is a bug from Prestashop? I created new products, new attributes, enabled/disabled friendly URL, changed the format of the "Route to products" field, having no errors in the console.

hi ,

this is 110% related to the theme conflicting the JS in it.

you can ask the theme support to fix it, or you can installed default or new theme , or you can install a module "Magic zoom plus/or other product gallery thumbnails" which will override it.

 

Regards

Edited by SMTmardan (see edit history)

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