Robain Posted January 16, 2011 Share Posted January 16, 2011 Hi everybody,I'm currently setting up a new shop using Ogone as a payment gateway. I'm using the most recent version of the Ogone module.When a customer completes an Ogone payment and is sent back to my shop, the confirmation.php page is displayed showing a message "Please wait while your order is being processed...". After this, nothing else happens.The ajax operation continues checking wether the payment has been added to the prestashop db, but evidently it isn't.I've double-triple-quadriple checked my Ogone settings. Could I missing something else?Grtz,Robin Link to comment Share on other sites More sharing options...
betal Posted February 2, 2011 Share Posted February 2, 2011 Hello,I've got the same problem ! Do you find the solution ?ThxBEtal Link to comment Share on other sites More sharing options...
superdesigner007 Posted February 16, 2011 Share Posted February 16, 2011 i got the same problem, after completing the payment successfully with Ogone, i return and get stuck on the "Please wait while your is being processed" pagePlease somehelp Link to comment Share on other sites More sharing options...
mytheory. Posted February 16, 2011 Share Posted February 16, 2011 I don't remember if I had the exact same problem, but a while ago I had a similar problem. When using our FirstData module by Tomer (http://www.presto-changeo.com), after completing an order the confirmation page would be blank (or the "Please wait..." message appeared, can't remember exactly which one). Either way, the payment would not go through and the order would not complete... so no payment and thus no orders in the BO.Thanks to Tomer, I found out that some payment modules require cURL php extension to fully work properly. By default, PS does not require this extension and in most php installations this extension is not installed by default. However, the good news is that it is a very common extension and very easy to install and widely available. Depending on your server, I would do a google search to find some instructions... or contact your host to have them install/enable the extension for you.This work for me and haven't had any problems with third party payment processors... but this might not be the same case as my module was different. I think it's worth a try... so I hope this helps. Again, its the cURL extension.HTH! Link to comment Share on other sites More sharing options...
superdesigner007 Posted February 17, 2011 Share Posted February 17, 2011 i will have my host look into this i really hope its just this :/ Link to comment Share on other sites More sharing options...
superdesigner007 Posted February 17, 2011 Share Posted February 17, 2011 This did not help at all Link to comment Share on other sites More sharing options...
shopimport.nl Posted February 28, 2011 Share Posted February 28, 2011 I've experienced the same problem. I do have prestashop 1.3.6 with one page checkout and ogone, however when coming back from ogone it will redirect to confirmation.php and there I'v managed to isolate that the (int)$cookie->id_customer is not available. And due to this it will keep waiting with : "Please wait while your order is being processed..."Why is $cookie->id_customer not available??? Link to comment Share on other sites More sharing options...
Vlamos Posted May 19, 2011 Share Posted May 19, 2011 Is there anyone who found a solution for this ? Link to comment Share on other sites More sharing options...
shopimport.nl Posted May 19, 2011 Share Posted May 19, 2011 In my case the starting domain must be the same as the redirected domain! So if you start on www.domain.com then the return url should also be www.domain.com and not domain.com for instance as the cookie is then not available.I figured out by using Firefox with HttpFox plugin and then you can display cookies. Link to comment Share on other sites More sharing options...
sennevb Posted August 30, 2012 Share Posted August 30, 2012 have same problem, any solutions? Link to comment Share on other sites More sharing options...
Pit Group Intech B.V. Posted September 27, 2012 Share Posted September 27, 2012 Open validation.php Find and replace Tools::safeOuput( to Tools::safeOutput( Link to comment Share on other sites More sharing options...
ChristianBetts Posted October 10, 2012 Share Posted October 10, 2012 Open validation.php Find and replace Tools::safeOuput( to Tools::safeOutput( Same problem here also. Forgive me if I'm wrong but isn't the code you've specified to find and replace the exact same? Link to comment Share on other sites More sharing options...
maximusimo Posted October 8, 2013 Share Posted October 8, 2013 Hi, did you ever get a resolution to this? I am having the exact same problem with no luck! Link to comment Share on other sites More sharing options...
samverdyck Posted April 12, 2016 Share Posted April 12, 2016 I'm having the same problem and didn't find any solution... Anyone has found a fix for this? Link to comment Share on other sites More sharing options...
mbarek.ben Posted October 17, 2018 Share Posted October 17, 2018 Hello everyone I'm facing the same problem after the order confirmed the return stick on order in processing anyone had fixed the issue please give us a help here thank you Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now