Total doesn't consider voucher

[GMVitus]

Hi,

I try to keep prestashop up to date as much as I can. But one of the previous updates seems to have a nasty side effect. When applying a discount voucher to a shopping cart, the displayed total doesn't include the discount. Have a look:

https://i.imgur.com/0O5gEdp.jpg

(for some reason the image doesn't get embedded...)

The cart-summary-totals.tpl of my theme looks like this:

{block name='cart_summary_totals'}
  <div class="cart-summary-totals">
    <span class="label"><strong>{$cart.totals.total.label} {$cart.labels.tax_short}</strong></span>
    <span class="value"><strong>{$cart.totals.total.value}</strong></span>
 </div>
{/block}
{block name='cart_summary_tax'}
  <div class="cart-summary-line">
    <span class="label sub"><small>{$cart.subtotals.tax.label}</small></span>
    <span class="value sub"><small>{$cart.subtotals.tax.value}</small></span>
  </div>
{/block}
<div class="divider-10"></div>

I'm running 1.7.4.0 with a customized theme.

Any idea what this might be and how to resolve it?

Thanks!

[GMVitus]

I just remembered one more thing:

When the shop redirects you to the PayPal website, paypal displays the correct price, including the discount.

[GMVitus]

...maybe also worth mentioning is that the amount of the discount is not displlayed as a negative number. i.e. it's "5 EUR" instead of "-5 EUR".

[GMVitus]

Good morning,
Anyone got an idea where to look for the problem?

Btw. this seems to affect the payment procedure as well. I get "Payment errors" when checking out through paypal, which I guess makes sense since the (correct) amount calculated by Paypal is not equal to the (incorrect) prestashop amount.

[GMVitus]

Good morning!

Sooooo... this problem still persists and I really need a solution for this. Someone?

[GMVitus]

It's been a month, no answer yet but the problem still persists. Any clues where to start looking?

[sadlyblue]

I have checked in our theme, and in the default theme, and can't replicate the issue.
Tried with a cart rule to apply with and without a code. Also, to apply to all products and only selected products (not sure how you created your cart rule). All combinations worked.
Have you tried replicating in a fresh install with the default theme?

[GMVitus]

Hi,

I am a step further and found the culprit. The problem only comes up when using Virtual Products, Standard products or Combinations are unaffected. Upon this discovery I created a ticket on Github and it is since in process:

https://github.com/PrestaShop/PrestaShop/issues/10264

 

It would be good to have a quick fix for this until Prestashop fixes this bug though...

[JohnDom]

I just realised I have this same issue with my shop.

I was doing some testing and realised that the discount does not get applied to the total price in the cart and checkout process.

I confirm it is an issue related to virtual products only as with standard products works just fine.

I was running Prestashop 1.7.4.2 when I discovered it, reverting to 1.7.4.0 did not solve the issue.

[Henrik Pantle]

SAME ISSUE

 

 

  H E  L  P  ! ! !

 

it's the "virtual product" thing.

Edited December 9, 2018 by Henrik Pantle (see edit history)

[Henrik Pantle]

is NOT solved in 1.7.4.4    😞  REALLY SAD.

 

but here is a solution, which I could apply. Two lines changing in Cart.php  -   see:   

Solution from Xaconi @ https://github.com/PrestaShop/PrestaShop/issues/10264

Edited December 10, 2018 by Henrik Pantle
solution found at github (see edit history)