ContextErrorException in psgdpr.php line 748:

[Vailry]

Hello there.

When I try to export the user's information, no matter which of the formats, I get this error message:

 

ContextErrorException in psgdpr.php line 748: Warning: long2ip() expects parameter 1 to be integer, string given

    in psgdpr.php line 748
    at ErrorHandler->handleError('2', 'long2ip() expects parameter 1 to be integer, string given', '/var/www/html/store/modules/psgdpr/psgdpr.php' censored because of personal data. 
    at long2ip('') in psgdpr.php line 748
    at Psgdpr->getCustomerDataFromPrestashop(object(Customer)) in psgdpr.php line 625
    at Psgdpr->getCustomerData('customer', '3') in ExportDataToPdf.php line 36
    at psgdprExportDataToPdfModuleFrontController->exportDataToPdf('3') in ExportDataToPdf.php line 30
    at psgdprExportDataToPdfModuleFrontController->initContent() in Controller.php line 253
    at ControllerCore->run() in Dispatcher.php line 428
    at DispatcherCore->dispatch() in index.php line 28

I'm running version 1.1.0 on PS 1.7.3.4.

 

 

[JoseGut]

I'm having exactly the same issue in Prestashop 1.7.4.2. with the RGPD integrated module  Any clue? 

Edited August 28, 2018 by JoseGut (see edit history)

[Calle311]

Is there any solution to this. Have the same error message. Version 1.7.5.0 and PHP 7.1.26

 

[Gigi76]

Hello,

I have this configuration:

- Windows Server 2019 con IIS 10

- Prestashop 1.7.5.1

- MySql 5.6.16.0

- PhpMyAdmin 4.8.5

- PHP 7.2.16

 I have the same problem as you indicated

Anyone managed to resolve the error?

Kind regardas

 

 

[Janett]

Open modules/psgdpr/psgdpr.php

Search

                    'ip' => long2ip($message['ip_address']),

Replace by

                    'ip' => long2ip((int) $message['ip_address']),

 

[Gigi76]

6 minuti fa, Janett dice:

Open modules/psgdpr/psgdpr.php

Search

                    'ip' => long2ip($message['ip_address']),

Replace by

                    'ip' => long2ip((int) $message['ip_address']),

 

Hi JANETT,

thank you so much, now no more error!

The only thing is that the CSV file contains the data, while the PDF file is empty.

Kind regardas