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immagine123

Modulo Ufficiale Conformità GDPR by PrestaShop (1.5 & 1.6)

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We bought a module developed by prestashop on 05/25/2018:

  • Modulo Ufficiale Conformità GDPR by PrestaShop (1.5 & 1.6)

 

as soon as we installed, we reported a problem and the developer write us to download the updated version 1.0.4.
After the update, part of a module does not work anymore.
From last week we send tickets and reports to the developer, but we do not get any answers.

Is this legal?

is it possible that a paid legal module developed by Prestashop is not supported?

Edited by immagine123 (see edit history)

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20 hours ago, immagine123 said:

We bought a module developed by prestashop on 05/25/2018:

  • Modulo Ufficiale Conformità GDPR by PrestaShop (1.5 & 1.6)

 

as soon as we installed, we reported a problem and the developer write us to download the updated version 1.0.4.
After the update, part of a module does not work anymore.
From last week we send tickets and reports to the developer, but we do not get any answers.

Is this legal?

is it possible that a paid legal module developed by Prestashop is not supported?

 

I recommend you to contact them at Twitter

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