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Paypal Plus redirect not working

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Hi there,

I'm using Paypal Plus and the standard Paypal module (v3.11.6) the first time in Prestashop( I got it working as follows:

  1. User clicks on Paypal button in checkout and is redirected to Paypal
  2. User goes through the payment process on the Paypal webseite and is redirected back to my shop
  3. User is presented with a summary page and is asked to confirm the payment by clicking a button.
  4. User clicks the button and a message appears underneath the summary, saying 'Your payment has been taken into account'.


My issue is that the user is not redirected to a thank you page after step 3, but instead stays on the same summary page and sees the confirmation message there. This is confusing as the buttons to confirm or cancel the order are still present.

Shouldn't the user be redirected to a thank you page here? If yes, where can i change the settings for this to happen?

Any help with this would be greatly appreciated.

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  • 4 months later...

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