HAIRWEBSHOP Posted May 17, 2018 Share Posted May 17, 2018 (edited) Hello, For our new Prestashop 1.7.3.2 I've created a cart rule for free shipping using the following settings. Name : Free shipping from € 35,- Description : Free shipping from € 35,- Information Mark : Yes Partial use : No Priority : 1 Status : Yes Conditions Not limited to customers Valid from 2018-05-15 to 2023-06-16 From € 35,- Including vat, excluding shipping costs. Total Available : 20000000 Available per customer : 20000000 Country Selection : Netherlands Actions Free shipping : Yes Carrier settings Handling fee : No Free shipping : No Invoicing : According to the total price from € 0.000000 to € 35.000000 Netherlands > Checked : € 5.85,- These are the exact setting used in our current Prestashop 1.6.1.18. I've disabled all caches, cleared all caches, checked for errors in the server log and disabled all non-prestashop modules. Will someone please help me figure this out? Thank you in advance. Edited May 17, 2018 by HAIRWEBSHOP (see edit history) Link to comment Share on other sites More sharing options...
HAIRWEBSHOP Posted May 22, 2018 Author Share Posted May 22, 2018 Got it working, but not quite. Because we ship to multiple countries, we have disabled the visitor group in each carrier. Logged-out users will now see free shipping, regardless of the amount of money they spend, which is weird because the shipping costs have yet to be determined. When a customer fills in a country like the Netherlands, the shipping costs are displayed and these are subtracted if the cart rule applies, instead displaying a free shipping label. Even weirder, the string for the applied cart rule is display on the checkout page with -0.00% next to it. It looks somehting like this. Subtotal € 40 Discount € 5,85 Shipping € 5,85 (should say free shipping instead) Free shipping from € 35,- (cart rule label) -0.00% (zero percent is subtracted? confusing) Will someone please shed some light on this? Thank you in advance. Link to comment Share on other sites More sharing options...
HAIRWEBSHOP Posted May 24, 2018 Author Share Posted May 24, 2018 Nobody stumbled on this problem? Link to comment Share on other sites More sharing options...
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